No shipment will be made before full payment is received. Customers in Australia, please contact us for prices in Australian dollars. 10% GST will be charged to sales within Australia.
We ship around the world, by air mail, insured for the full value of your order, with Australia Post. Exports are tax free and prices listed on this site are exclusive of tax.
Taxes might be charged by the receiving country before goods can be delivered. You can order and pay by credit card via the secure site of PayPal, by clicking on the " Add to cart" or "Buy now" button, next to the item of your choice. If you prefer to pay by bank transfer, please let us know by submitting the order form, and we will send you our bank account details, within 48 hours. We dispatch orders within 2 working days of payment received. As soon as your order is posted, we will advise you by E mail and will inform you of the parcel number that will enable your local post office to trace your parcel, if it appears to be late to arrive .
Delivery time from Australia: 10 to 12 days working days on average ( a small delay can occur because of week ends, holidays or strikes ).
Method of dispatch we use: We ship around the world, by air mail, insured for the full value of your order, with Australia Post, with advice of delivery to sign at arrival. It is economical and reliable: The parcel is scanned at the local post office where it is lodged, when it is leaving Australia and when it arrives at the country of destination. But it is not possible to track it, on the Internet, everyday of transit.
GUARANTEE: We guarantee our opals and opal jewelry 100%. If, for any reason you are unsatisfied with your purchase, return the unaltered goods to us within seven days of your receipt, and upon receipt, the purchase price, will be promptly and cheerfully refunded. ( Postage and handling charges are not refunded).
Return policy for exchange or refund: We want our customer to be 100% happy with their purchase, but sometimes you might not be entirely satisfied. In this case, let us within 7 days after receipt, that you would like to return it.
For a refund to be issued, goods will have to be returned in their original condition, within 7 days of receipt.
In case of return of purchase, the original cost of shipping and handling charges will not be refunded. In case of exchange, the customer will have to pay the shipping and handling cost of the new item.
Shipping and handling rates for Export around the world, when using the Cart Buttons :
Amount of the order: Up to $89.99 USD>>>>> >>>>>>>>>>>>>>> $25.00 USD From $90.00 US up to $ 178.99 USD>>>>>> $28.00 USD From $179.00 US up to $ 269.99 USD>>>>>>$30.00 USD From $270.00 US up to $ 359.99 USD>>>>>>$32.00 USD From $360.00 USD up to $ 650.00 USD >>>>>>$35.00 USD
The PayPal "Buy Now" button is used when the item value is higher than $650.00 USD or the item is very heavy, and the shipping rates are consequently higher.